Terms of Trade

To Place an Order:

Phone: 513-489-6640 or 800-544-3100
Email: po@cincinnatisurgical.com

Hours of Operation:

Monday – Thursday: 8:00am – 5:00pm EST and Friday: 8:00am – 3:00pm EST

Terms: Net 30 days with approved credit (ACH or Check payment), Visa, MasterCard and American Express accepted

Shipping and Handling FOB: Cincinnati, Ohio – Unless otherwise specified, orders are shipped UPS or FedEx Ground, prepay and add. Expedited delivery available upon request
(2:00pm EST cut-off). Additional handling fees may apply. WE DO NOT SHIP COD

Return Policy:

Returns must have an RGA. All items must be returned in original, resalable condition within 120 days from invoice date. All returns are reviewed by our
customer service department and incur a 10% restocking fee. Any non-stock items or atypical volume orders will require additional approval and may be
subject to a higher restocking fee.

Distribution Policy:

A $15 processing fee will be charged on all orders under $100.

 Minimum Order:

$25 minimum order – no distribution orders under $25 will be accepted.